Just a note to compliment your company on a job well done. Your plumber came round on Saturday to investigate the problem of a blocked drain. He was polite, very professional and explained clearly what the problem was and what would have to be done. He came back yesterday with his team and they completed the job within the time stated, at the price quoted and left everything clean and tidy. We very much appreciate the service, and will definitely give you a call whenever we have a plumbing problem.
Many thanks,

Good Morning,

I write to you with pleasure at great service and customer service from one of your staff. Your staff spent some time quoting a plumbing job for a new fridge I was hoping to purchase, however due to the structure of my house was unable to do this. Just wanted to drop a quick note, to state what a fantastic staff member you have. I have kept your card and will definitely refer you to both friends and family.