Drain Master is a family owned and operated plumbing business spanning 3 generations since 1950.
The original trading name, Merrylands Plumbing Service, was changed to Drain Master in 2006 to promote its specialist service and allow greater expansion and service delivery across Sydney and the Central Coast.
Drainmaster has worked hard over the years to become Sydney's most reputable emergency and preventative maintenance plumbing company, offering unrivalled trade experience with advanced technological expertise in plumbing, drainage, gas fitting and hot water services.
About Us - Plumbing Solutions Sydney
A
Trade licenses
Drainmaster is proud to hold Gold contractor license no A1281 with contractor license no L276 as nominee.
B
Insurances
Drain Master is fully insured for workers compensation and public liability. You know you are protected when using a Drainmaster plumber.
C
Workplace Health and Safety
Health and Safety is a priority for Drainmaster and the reason why our reputation and business has spanned over 50 years.
Drainmaster's service technicians are trained in OH&S height safety, confined space awareness, C.C.T.V. operations, electronic pipe location and high pressure water jet cleaning.
Drainmaster's service technicians are trained in OH&S height safety, confined space awareness, C.C.T.V. operations, electronic pipe location and high pressure water jet cleaning.
D
The Drainmaster Team
Drainmaster only employs fully trained tradesmen who demonstrate a willingness to manage their appointments on time, act professionally at all times, provide outstanding customer service and wear our Drainmaster uniform with pride.
Drain Master invests heavily in the ongoing training of apprentices to ensure future quality tradesmen for Australia.
Drain Master invests heavily in the ongoing training of apprentices to ensure future quality tradesmen for Australia.
E
Administration
Drain Master has a management team and servicing staff who are fully trained and confident with all administrative procedures, including WHS requirements, programmed maintenance schedules and activation of prompt responses to customer inquiries, emergency calls and dispatch.
F
Award Winners
Drainmaster are proud to have won the following industry awards:
Parramatta Small Business Award for Outstanding Trades
Master Plumber's Association of NSW inaugural OH&S Implementation Award.
Parramatta Small Business Award for Outstanding Trades
Master Plumber's Association of NSW inaugural OH&S Implementation Award.
G
Our customers
Drainmaster have worked hard to build and maintain a loyal client base which covers residential, commercial and industrial customers. Our company also services real-estate, strata, government and corporate organisations.
We keep our customers happy so that we continue to grow and service Sydney and the Central Coast for another 50 years!
We keep our customers happy so that we continue to grow and service Sydney and the Central Coast for another 50 years!
Administration
Drain Master has three managers and two office staff who are fully conversant with all administrative procedures, including OH&S requirements, programmed maintenance schedules and activation of prompt responses to customer inquiries, emergency calls and dispatch.
Award winning procedures
Drain Master is proud to have won the Parramatta Small Business Award for Outstanding Trades and the Master Plumber's Association of NSW inaugural OH&S Implementation Award.
Some of our customers
Drain Master has built and maintained a loyal clientele base including residential, commercial and industrial customers. Our company also services real-estate, strata, government and corporate organisations.
Service Areas
Drain Master services the following areas of Sydney and the Central Coast
- Somehow our kitchen sink had become blocked, considerably blocked. We have a plunger in the house so my husband gave it a go but it just wouldn't budge. This was going to be a tricky job to fix ourselves. We gave Drainmaster plumbing and hot water a call later on that day to come and clean out our blocked sink. They found the time to come the next day which was just perfect. The kind member of staff explained that with such a blockage it would have to cleaned out with a high pressure jet. He quoted a fair price and we were more than happy to hand the job over to them. They did a wonderful job and left my kitchen clean and tidy. I'd be more than happy to refer Drainmaster to my friends and family.
- Not so long ago I had to call out drainmaster due to a blockage in my drains, I wanted to get it fixed before it started to overflow thus creating an even bigger problem. I was truly amazed at their competence when they arrived. In no time they had cleared the blockage and my drains were flowing at their maximum capacity once again. Even more enjoyable was that they provided me with a free CCTV drain inspection so I could see the state of my drains, I was glad about this because it turned out the drains were in need of some future work. Drainmaster plumbing and hot water will be getting another call from me soon and im more than happy to hire them for any job again.
